![]() Though the machine made an excellent piña colada and soup puree during performance testing, a blade cracked or broke on two separate units during our durability test, a stress test in which we crush seven large ice cubes 45 times to simulate rigorous use. ![]() That wasn't our experience in the Consumer Reports labs. "Even the toughest ingredients don't stand a chance," claims an infomercial for the NutriBullet Pro 900 blender, $150. And it won't be the last, as we remain steadfast in our resolve to protect consumers from products that we believe pose a potential safety risk. ![]() This is not the first time we have identified a safety hazard in the marketplace even when no federal agency-be it the CPSC, the National Highway Traffic Safety Administration, the Food and Drug Administration, or other group-has taken action. For the reasons given in our original report (below), we continue to recommend that consumers choose a comparable blender, such as the Nutri Ninja Pro, whose blades did not crack or break when subjected to our ice-crushing test. The fact that the CPSC is not taking action with respect to the Nutribullet Pro 900 does not affect our Rating and we continue to judge this blender-marketed by Nutribullet as a "nutrition extractor"-a Don't Buy: Safety Risk because of serious concerns discovered during our tough durability test, to which all blenders are subjected. In the case of the NutriBullet Pro 900, we believe that experience includes crushing ice and that consumers should be able to do so without risk of a blade breaking off and creating serious ingestion hazard. We design our tests to evaluate products under conditions we believe consumers may experience over the course of using them. Rather, we are an independent consumer group that strives to provide information and recommendations based on a product's performance in comparison to other products that are used for the same or similar purposes. In response to Consumer Reports' inquiry, a spokesperson for the CPSC noted that the agency never completely closes an investigation and is "always open to receiving more incident or safety information."Ĭonsumer Reports is not a government entity charged with determining whether or not a product is legally fit for sale nor are we a compliance body or certifying organization evaluating whether or not a product meets specific government or industry standards. Stating that Consumer Reports has no legal authority to declare that its product presents a safety risk, Nutribullet asked that we update our report and retract the Don't Buy: Safety Risk warning. The company characterizes this as meaning that the NutriBullet Pro 900 presents no unreasonable risk of injury to consumers. The investigation did not lead to any regulatory action on the part of the agency-for example, a recall of the product. We received notice from NutriBullet that the Consumer Product Safety Commission had concluded a preliminary investigation into the NutriBullet Pro 900 blender.
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